Patient Reported Measures

Background 

Patient reported measures (PRMs) is an umbrella term covering Patient Reported Experience Measures (PREMs) and Patient Reported Outcome Measures (PROMs). PREMs and PROMs tools can be used alone or together to inform clinical care, assess outcomes and improve care delivery. 

PROMs are standardised, validated, self-reporting instruments which capture information about a patient’s perspective on how illness or care impacts their health and wellbeing.

PREMs are questionnaire-based experience measures that capture a patient’s perception of their experience while receiving care. 

NSW Health has created a state-wide data collection platform called Health Outcomes and Patient Patient Experience (HOPE) to improve the consistency in the collection and use of PRMs. Patients will be able to complete surveys and access their reports, clinicians will be able to access completed surveys in real-time to inform care and decision making, including connections with PRMs data collected in NSW Health settings as well as primary care settings. This not only improves administration efficiency but also reduces survey burden on patients.

To achieve this vision, change and adoption strategies need to be developed with primary care, including identifying data governance roles and responsibilities between NSW Health, Primary Health Networks (PHNs), General Practices and other primary care services. 

To begin this process, please complete the following questionnaire to provide insight into how your organisation is currently using PRMs.