Care finder community of practice discussion board

Share stories here

• Share Last chance to submit feedback on exposure draft of new Aged Care Act on Facebook Share Last chance to submit feedback on exposure draft of new Aged Care Act on Twitter Share Last chance to submit feedback on exposure draft of new Aged Care Act on Linkedin Email Last chance to submit feedback on exposure draft of new Aged Care Act link

  Last chance to submit feedback on exposure draft of new Aged Care Act

  about 2 months ago

  Tomorrow is your last chance to submit any feedback you have about the exposure draft of new Aged Care Act that was released by DoHaC.

  The aim of this survey is to get your feedback on various parts of this exposure draft. It is anonymous and will take you about 10-15 minutes to complete.

  They want to know whether you think the new Act will:

  • operate as they hope it does.
  • create the change you want to see in aged care.

  Please take the time to read some information about the exposure draft before you fill in the survey. This... Continue reading
• Share Care Finder Communique #1 - January 2024 on Facebook Share Care Finder Communique #1 - January 2024 on Twitter Share Care Finder Communique #1 - January 2024 on Linkedin Email Care Finder Communique #1 - January 2024 link

  Care Finder Communique #1 - January 2024

  3 months ago

  This Department has introduced care finder communiques that will be released on a regular basis to address frequently asked questions and issues that have been raised in recent months. Please find below the first Communique for this year.

  Care finder communique #1 - January 2024

  Evaluation of the care finder program – first report

  • The first Evaluation Report from Australian Healthcare Associates will be publicly released in coming weeks.
  • One finding was that not all staff have completed mandatory induction training. Please check that all staff currently working as intake staff, care finders and their managers have completed this.

  ... Continue reading
• Share January CoP Presentation with Responses on Facebook Share January CoP Presentation with Responses on Twitter Share January CoP Presentation with Responses on Linkedin Email January CoP Presentation with Responses link

  January CoP Presentation with Responses

  3 months ago

  Happy Thursday Everyone!

  What a great way to kickstart the year yesterday with our first Community of practice for the year. I've uploaded the presentation along with the responses (anonymous) to the folders on the right-hand side of the page and also included the link in this post.

  Some great ideas were discussed yesterday, and I encourage you all to take some time to have a read of the reflections from 2023 and responses on where to take 2024.

  Link: January CoP Presentation with Responses
• Share Regular Updates to the MAClearning System on Facebook Share Regular Updates to the MAClearning System on Twitter Share Regular Updates to the MAClearning System on Linkedin Email Regular Updates to the MAClearning System link

  Regular Updates to the MAClearning System

  6 months ago

  Happy Thursday Everyone!

  Please see below information from DoHAC regarding the implementation of regular MAClearning updates to come.

  Regular updates to the MAClearning system

  We would like to advise that will be commencing regular updates to the MAClearning system.

  Context

  • To maintain the content and function of the MAClearning system, we will need to undertake regular system updates. This includes fixing errors in learning elements or repairing systems errors.
  • Our first update in August 2023, implemented a number of quality improvements as well as new content. It also provided us with knowledge about the impact of any updates on learners.
  • ... Continue reading
• Share Information and contact details of the Aged Care Volunteer Visitors Scheme on Facebook Share Information and contact details of the Aged Care Volunteer Visitors Scheme on Twitter Share Information and contact details of the Aged Care Volunteer Visitors Scheme on Linkedin Email Information and contact details of the Aged Care Volunteer Visitors Scheme link

  Information and contact details of the Aged Care Volunteer Visitors Scheme

  7 months ago

  General Information

  The Aged Care Volunteer Visitors Scheme (ACVVS) supports volunteers through a range of community volunteering organisations to form friendships with senior Australians, providing company and conversation to people who may not get many visitors.  The ACVVS is a national scheme, with visits available to anyone receiving government-subsidised residential aged care or Home Care Packages who are socially isolated or lonely.  This includes care recipients approved or on the National Priority System for residential or home care packages.  The ACVVS has supported volunteer visits to older people for over 30 years.

  Should you require further information about the Scheme... Continue reading
• Share Care finder Agent Functionality Issue and Solution on Facebook Share Care finder Agent Functionality Issue and Solution on Twitter Share Care finder Agent Functionality Issue and Solution on Linkedin Email Care finder Agent Functionality Issue and Solution link

  Care finder Agent Functionality Issue and Solution

  8 months ago

  Please see the below information from DoHAC regarding one of the issues with the Agent functionality that has been brought up in our Community of Practice meetings.

  The new Agent functionality, introduced to the in the My Aged Care (MAC) Service and Support portal (the Portal) in April 2023, has provided greater client support options for care finders. Unfortunately, a system defect has been found with this new functionality and has resulted in some care finders having a limited ability to use the system as intended. This defect is being addressed but this information has been shared so that care... Continue reading
• Share Follow Up Warning - Shut down of MAClearning system from 9-11 August 2023 on Facebook Share Follow Up Warning - Shut down of MAClearning system from 9-11 August 2023 on Twitter Share Follow Up Warning - Shut down of MAClearning system from 9-11 August 2023 on Linkedin Email Follow Up Warning - Shut down of MAClearning system from 9-11 August 2023 link

  Follow Up Warning - Shut down of MAClearning system from 9-11 August 2023

  9 months ago

  A reminder that the MAClearning system will be offline for three days from Wednesday 9 August to Friday 11 August 2023.

  It is important to note that any learning elements in progress should be completed by Tuesday, 8 August as elements that are incomplete will be lost when the system is reset.

  Shutdown of the system is required to undertake essential updates to the MAClearning system. These updates will improve the learning experience for learners and trainers.

  Please see information below for advice about the shut down and how you need to prepare.

  If you have any questions, please contact... Continue reading
• Share Early Warning - Shut down of MAClearning system from 9-11th August 2023 on Facebook Share Early Warning - Shut down of MAClearning system from 9-11th August 2023 on Twitter Share Early Warning - Shut down of MAClearning system from 9-11th August 2023 on Linkedin Email Early Warning - Shut down of MAClearning system from 9-11th August 2023 link

  Early Warning - Shut down of MAClearning system from 9-11th August 2023

  10 months ago

  The MAClearning system will be offline for three days from Wednesday 9 August to Friday 11 August 2023. Please find below information from the department regarding the shutdown.

  Shutdown of the system is required to undertake essential updates to the MAClearning system. These updates will improve the learning experience for learners.

  Advice is provided below about the shut down and how you need to prepare. Please distribute this advice to all MAClearning users within your organisation.

  If you have any questions, please contact maclearninghelp@Health.gov.au or MyAgedCare.Capability@Health.gov.au .

  When will the shutdown occur?

  • The MAClearning system will be offline for three... Continue reading
• Share Trauma informed care training now available in MAClearning on Facebook Share Trauma informed care training now available in MAClearning on Twitter Share Trauma informed care training now available in MAClearning on Linkedin Email Trauma informed care training now available in MAClearning link

  Trauma informed care training now available in MAClearning

  11 months ago
  

  Trauma informed care training now available in MAClearning

  A Trauma Informed Person-Centred Practice learning element is now available for care finder and PHN staff in MAClearning.

  The learning element sits under the broader Responding to Individual Needs learning goal (which also includes learning elements in Mental Health, Dementia, Abuse of an older Person, Hoarding and Squalor) and is available in the Goal Catalogue in MAClearning.

  To complete the learning element in MAClearning select the Responding to Individual Needs learning goal in your Goal Catalogue and click on the ‘register’ button. Once the ‘register’ button has been selected, the learning goal... Continue reading
• Share MAC Portal Training: Utilising the My Aged Care Portal effectiveley on Facebook Share MAC Portal Training: Utilising the My Aged Care Portal effectiveley on Twitter Share MAC Portal Training: Utilising the My Aged Care Portal effectiveley on Linkedin Email MAC Portal Training: Utilising the My Aged Care Portal effectiveley link

  MAC Portal Training: Utilising the My Aged Care Portal effectiveley

  11 months ago

  Good morning, everyone!

  There is a training being held by MDS about navigating the MAC Portal online next Tuesday 11th June from 2:00PM-3:30PM. We thought that this may interest you all.

  For more information, please see the invite linked below. You can also register via the registration button on this invite.

  MDS MAC Portal Training - 11th June 2023